How about a platform that lets you really focus on your customers? Your coaching customers expect more from you than traditional 1-hour meetings over the phone or in person. How about giving them the opportunity to text, call or video call you when they have a quick question or simply feel they need your advice, and being paid for it, every time? At Tfonia, every single interaction such as text message, Voice or Video Call can be billed. Your customers are happier, and you earn more revenue.
Founded in 2002, TFonia has been in the telephony and mobile communications business for over a decade as an Interactive Voice Response (IVR) services provider. The company grew significantly as mobile services and technologies advanced, focusing on the provision of SMS and IP telephony services. Back then, premium communication was only possible using disparate software mechanisms and apps such as carrier-billed SMS Chat using Short Codes, voice IVR on Premium Rate Numbers or desktop based communications.
By 2009, recognizing that Smartphone use was becoming mainstream, we started to design and experiment with tools that would make optimal use of smartphone functionality and user behavior. Our goal was to provide users with a more exciting and personal experience than anything that was available, combining a wider array of communication channels, delivered via a single platform based on a premium service model.
Our Tfonia billing platform combines mobile apps, SMS, voice, streaming and live video chat to provide the most amazing experiences to your customers. This unique premium chat platform is monetized through a proprietary electronic wallet with flexible pricing adaptable to any vertical and market/country. A rapidly growing userbase of more than 500,000 people use our technology through one of our brands.
TFonia’s technologies are 100% proprietary and not acquired or licensed from others. This independence gives us the freedom to be wildly creative and completely self-reliant in our development efforts. It also ensures we can provide better support for our users.